Privacy Policy

At Kansha.ai, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website kansha.ai, use our services, or interact with our content. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect different types of information depending on how you interact with our website. The information we collect includes:

1.1. Personal Information

When you visit our website, contact us, or use our services, we may collect personal information, which may include:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: If you create an account with us, we may collect your username, password, and other information related to your account.
• Payment Information: If you purchase products or services from us, we may collect billing details such as credit card numbers, billing address, and payment history.
• Communication Information: Records of your correspondence, questions, or feedback when you reach out to our support team or interact with us through forms or email.

1.2. Non-Personal Information

We also collect non-personal information when you visit our website, which does not directly identify you, such as:

• Technical Data: IP address, browser type, operating system, referring website, and device type.
• Usage Data: Information about how you navigate our website, including the pages you view, the time spent on our website, and other actions you take.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to collect information about your browsing habits. These technologies may collect the following information:

• Your preferences and settings.
• Analytics about website traffic and visitor behavior.
• Information about how you interact with our website.

You can choose to accept or decline cookies through your browser settings. Declining cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1. Providing and Improving Our Services

• To create and manage your account.
• To process your transactions and send you order confirmations.
• To respond to your inquiries and provide customer support.
• To improve our website, products, and services based on user feedback and usage patterns.

2.2. Communication and Marketing

• To send you promotional materials, newsletters, and updates about our products and services, provided you have opted in to receive such communications.
• To notify you of any changes to our services, policies, or terms of service.

2.3. Security and Fraud Prevention

• To monitor, detect, and prevent fraudulent or unauthorized activities.
• To ensure the security and integrity of our website and protect your data.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with third parties in the following circumstances:

3.1. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, analytics, customer service, and marketing. These providers are required to protect your data and use it only for the services they are contracted to perform.

3.2. Legal Obligations

We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and ensure that your data remains protected.

4. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information. These include:

• Encryption: We use secure encryption methods to protect sensitive data, such as payment information, during transmission.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their duties.
• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Despite our best efforts, no system can guarantee complete security. If you suspect any unauthorized access to your account or personal information, please contact us immediately.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These include:

5.1. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

5.2. Deletion

You may request the deletion of your personal information, subject to certain exceptions where we are legally required to retain the data.

5.3. Opt-Out of Marketing Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails. Even if you opt out, we may still send you non-promotional communications related to your account or transactions.

5.4. Cookies and Tracking Technologies

You can manage cookies and tracking preferences through your browser settings. Please note that disabling cookies may affect your ability to use some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information promptly.

8. International Data Transfers

If you are accessing our website from outside of [Country], please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. We take steps to ensure that your data is protected in accordance with this Privacy Policy regardless of where it is processed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. If we make significant changes, we will notify you by posting the updated policy on our website and updating the effective date. Your continued use of the website after the changes are posted will constitute your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Kansha.ai

hello@kansha.ai

New Delhi, India